Customer Experience Transformation: Insurance

About CX Transformaiton: Insurance 

This forum will exclusively bring together leaders in customer experience from insurance companies across Europe including Allianz, AXA, Swiss Life, Zurich, Unum, Wesleyan and Prudential.

With less than a third of insurance customers satisfied with their current providers, how are you going to transform your customer experience? Join our panel of experts as they discuss how to embrace customer centricity, personalisation, digital transformation and the voice of the customer to avoid losing market share to your competition.

Key Speakers include: 

  • Firuzan Iscan, Head of Customer Experience Implementation, Allianz
  • Jenny Burns, Director of Brand and Customer Experience, Just.
  • David Nottingham, Head of Customer Propositions, Wesleyan Assurance Society
  • Sven Schultheiss, Head of Customer Centricity & Quality Management, AXA
  • Jimmy Williams, CEO, Urban Jungle
  • Tina Dorrington, Customer Experience Manager, Domestic & General
  • Giulia Ajello, Senior Development Strategy Manager, Prudential
  • Helene Gullen, Head of Customer Experience, Unum

Download the agenda to find out more! 

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